Welcome to the The Quraysh Privacy Policy

TheQuraysh.com respects your privacy. TheQuraysh.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

You are advised to read the Privacy Policy carefully. By accessing the services provided by TheQuraysh.com you agree to the collection and use of your data by TheQuraysh.com in the manner provided in this Privacy Policy. 

We want you to

Feel our website trustworthy.

Feel comfortable using our website.

Feel secure to submit your informations.

Contact us with your questions or concerns about privacy on this site.

Know that by using our sites you are consenting to the collection of certain data.

What information is, or may be, collected from you?

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies,” sent to your browser from a web server cookie stored on your hard drive an IP address, assigned to the computer which you use the domain server through which you access our service the type of computer you’re using the type of web browser you’re using.

We may collect the following personally identifiable information about you –

  1. Name including first and last name.
  2. Alternate email address.
  3. Mobile phone number and contact details.
  4. ZIP/Postal code.
  5. Financial information (like account or credit card numbers) – Opinions of features on our websites.
  6. Other information as per our registration process.

We may also collect the following information –

  1. About the pages you visit/access.
  2. The links you click on our site.
  3. The number of times you access the page.

4.The number of times you have shopped on our web site.

You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

Policy for mobile app

WeDevs Ltd. built the The Quraysh app as a Free app. This SERVICE is provided by WeDevs Ltd. at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at The Quraysh unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third-party service providers used by the app

  1. Google Play Services
  2. Apply Store 

we ask for some permissions for the live chat system- audio record, photos, media, files & camera. For the chatting service we ask for some permissions- Record Audio, Write external storage and Camera permission to proceed.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Policy updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

The Quraysh Terms of Use

Welcome to TheQuraysh.com. TheQuraysh.com provides website features and other products and services to you when you visit or shop at TheQuraysh.com.

By using The Quraysh Services, you agree to these conditions. Please read them carefully.

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services.

In these Terms, references to “you”, “User” shall mean the user end, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean WeDevs Limited, its franchisor, affiliates and partners.

Introduction

The domain name www.TheQuraysh.com (referred to as “Website”) is owned by The Quraysh International Limited a company incorporated under the Companies Act, 1994(Act XVIII of 1994).

By accessing this Site, you confirm your understanding of the Terms of Use. If you do not agree to these Terms, you shall not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms of Use regularly for updates. Your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

User Account, Password, and Security

You will receive a password and account designation upon completing the Website’s registration process. You shall be responsible for maintaining the confidentiality of your account & its password as well as all the transactions/requests done/received under your password or account. You agree to (a) immediately notify TheQuraysh.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. TheQuraysh.com shall not be liable for any loss or damage arising from your failure to comply with the T&C.

Services

TheQuraysh.com provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase books from various publishers. (Collectively, “Products”). The Products can be purchased through the Website through various methods of payments offered. Upon placing an order, TheQuraysh.com shall ship the product to you and you shall be responsible for its payment.

Privacy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of TheQuraysh.com. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that The Quraysh’s name is stated as the source and prior written permission of TheQuraysh.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information

Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents

Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer

Conduct or forward surveys, contests, pyramid schemes or chain letters

Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner

Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded

Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service Violate any applicable laws or regulations for the time being in force in or outside Bangladesh; and Violate abuse, unethically manipulate or exploit any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

Product Description

TheQuraysh.com attempts to be as accurate as possible. However, TheQuraysh.com does not warrant that product descriptions or other content of the site is accurate, complete, reliable, current, or error-free. If a product offered by TheQuraysh.com itself is not as described, your sole remedy is to return it in unused condition.

Links to Third Party Site

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of TheQuraysh.com or the Website and TheQuraysh.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. TheQuraysh.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. TheQuraysh.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TheQuraysh.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Abusing TheQuraysh.com

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. Please report problems, offensive content and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate.

Order Acceptance and Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. 

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.

All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Trademarks and Copyrights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, TheQuraysh.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to TheQuraysh.com without obtaining authorization from TheQuraysh.com.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Happy Return & Replacement Policy

It’s a rare case for The Quraysh where customers didn’t get their products unharmed. But sometimes we may fail to fulfill your expectations, sometimes situations aren’t by our side. But there is now a “Bond of Trust” between customers and The Quraysh, So, for further ensuring and encouraging this “Bond of Trust” TheQuraysh.com brings you The “Happy Return” policy. Where customers can return their books or products only if there’s something wrong (Torn, Pages missing, Wrong book/Product, etc) with it. In that case The Quraysh will give you fresh products in return. Because we believe that happiness should be returned if that happiness can’t give you a smile. So, We returned it with proper happiness. We always want to bring a smile in your face and make you happier. We call this policy of ours “Happy Return”.

If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria: 

It is within 03 Days from the delivery date.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.

Refund/ replacement for products are subject to inspection and checking by The Quraysh team.

Damages due to neglect, improper usage or Digital content such as e-books will not be covered under our Returns Policy.

Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.

Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.

If the item came with the free promotional items (including but not limited to gifts/ points/wallet money) the free item must also be returned/refunded.

Reasons for returns & replacement:

If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.

Please note that some products are not eligible for a return if the product is “No longer needed”.

You have to claim the return of the product within 3days. Sorry, a return isn’t possible after the 3 days limit. You can reach our team for further questions 24/7under admin@TheQuraysh.com

Please note that TheQuraysh.com is not obligated to refund the user’s money what he/she paid until the product status changed to “Returned”.

How to return:

Contact The Quraysh Customer Care team by calling +880810011130 or by emailing Support@TheQuraysh.com Or info@TheQuraysh.com within 03 days after receiving your order. There are two ways to return/replacement the product to us. In Dhaka City, we offer a free pick up service for your return/replacement. Other than Dhaka City, you have to send the product on your own to our office address. Once we pick up or receive your return, we will do a quality check of the product at our end and if a return is invalid, we will replace the product with a new one or we will proceed with the refund.

Refund Policy

The refund will be processed after we have completed evaluating your return. Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked. Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.

If you have selected Cash on Delivery (COD), there is no amount to refund because you haven’t paid for your order.

For payments made using a Credit Card, Debit Card, Mobile Banking or Bank Transfer, you will receive a refund in your respective.

If online payment is made once more due to technical error, payment refund will be made.

You will receive a refund anytime between 7-10 working days. If you don’t receive refund within this time, please write to us at care@TheQuraysh.com and we shall investigate.

Payment, Shipping & Charges

TheQuraysh.com offers Cash on Delivery (COD), Debit/Credit Card (VISA, Master Card, DBBL Nexus etc.), Payza, Mobile Banking (bKash, DBBL Mobile Banking) as payment method.

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Sometimes, delivery may take longer due to bad weather, political disruptions and other unforeseen circumstances. Title and risk of loss and damages pass on to you upon the products delivery to you.

If a user has placed an order before, the wallet money will not be able to place a new order until the order is delivered. That is, the new order cannot be paid through the wallet until the previous order is successfully delivered.

In case of post office delivery customer have to carry all the postal charges.

Promo Code Conditions

The Quraysh Promo code is a code which has a unique discount value. It generally counts discount on the total order amount of a single order.

Some conditions while applying a Promo code:

The Promo code must be a valid one.

The Promo code is only applicable to purchase books.

The Promo code is not applicable to purchase any other products rather than books.

If a cart contains both books and other type of products rather than books, then Promo code will automatically count discount for the total amount of books only.

Promo code contains maximum 500Tk discount.

Risk of Loss

All items purchased from TheQuraysh.com are made pursuant to a shipment contract. This means that the Risk of Loss shall remain with TheQuraysh.com until the item is transferred to you. In the event that the items are damaged after receipt, the risk falls on the customer.

Termination

TheQuraysh.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

These Terms will survive indefinitely unless and until TheQuraysh.com chooses to terminate them.

If you or TheQuraysh.com terminates your use of the Website or any Service, TheQuraysh.com may delete any content or other materials relating to your use of the Service and TheQuraysh.com will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Term and Policy updates We reserve the right to change or update these terms and policies at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

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